The staff at Yallambee were firm and kind with her (which is the best way to treat her with firmness). She did not want to come out of her room, only ate very little.
This went on for about a month, now she is a Social Butterﬂy, enjoys going out to the TV room and wanting to know what is going on around her. She feels like she has been there for “years” when in reality it is only six months which in my mind is great, that she feels that comfortable there.
The staff, including the admin girls are very good, they always let you know if something is to be changed and Maxine is very approachable.
I highly recommend this facility. – Julie Anne Reck (Daughter)
Life just keeps on improving all the time. All the staff are friendly, helpful and treat us residents with the utmost respect. They also have a joke with us.
The food is excellent and we even have a chef preparing our meals now. Fridays we have fish with chips from the local café and all the residents love this. The sweets are delightful.
The bus takes us on outings regularly. We are given the choice of attending activities or occupying ourselves with our own like.
All staff go the extra mile to ensure our needs are met even doing our personal shopping for us.
I would recommend Yallambee to anyone that is looking for a great place to live.
Firstly each one of you is important because of the role you play in the functioning of a vital community service.
You give of yourselves to make life as comfortable and enjoyable for the people who reside at the facility. I know that good effort is put forth each day, so that this will happen. Caring for the aged is a speciﬁc ﬁeld of work, not everyone can do it. It has been a pleasure to get to know a lot of staff members better and to work with you in the last ﬁve weeks of Adrian’s life.
I encourage you to keep doing what you do with a cheerful attitude. Within a workplace there will always be ongoing changes and circumstances that are not easy to deal with. This is the nature of work places. it is how one reacts and what attitude is taken to deal with issues that will determine the most positive outcome for the good of all. We are all individually different, and our approach to a given circumstance will differ, that is why we all need to understand the give and take concept mixed with a lot of kindness.
As I have expressed before a very sincere thankyou to all for the quality of care given to Adrian and the care and friendship extended toward myself. I always give a good word for Yallambee as the occasion arises. Love and Blessings to All for 2017.
Kindest Regards, Marcia Contant.
At the request of Marie Contant, the sister of the late Adrian Contant. We wish to convey her deepest gratitude for the excellent level of care during his time of residency at Yallambee.
This especially applies during the later stages of both his illness and his life. For Marie 3rd Cousin of late Adrian Contant.
There are terms that go hand in hand with many other church or corporately owned aged care complexes that are NOT pare of Yallambee’s philosophy eg. ‘portion control’ – a euphemistic phrase for limiting the amount of food given to an individual resident. The food is prepared in the Home’s own kitchen and resident’s intake is not restricted.
During our mothers time in Yallambee, she was able to participate at her leisure in any or all of the activities provided by a full time Diversional Therapist. This is in contrast to those organizations that short sightedly cut these essential and beneficial services in the name of economic rationalisation.
Family members were permitted to stay overnight when our mother became terminally ill and we were shown the amenities for tea and coffee. Nor did anyone complain when up to 10 or 12 family members were in the room at any one time. Where else would that be permitted or tolerated?
Friendly and professional staff offered their services at any time, even to make a toasted sandwich. The Home has the full support of the community through funds raised by its own Boutique, manned by volunteers (which recently donated a significant contribution to the purchase of a bus tale residents on outings), the Ladies Auxiliary which provides all residents with birthday and Christmas gifts each year and undertakes fundraisers to purchase items for the added benefit and comfort of residents.
Members of the Board are fully aware of their Village’s value and that delivery of ongoing optimum care is synonymous with community ownership. Dianne Hazel.
I can’t speak to highly of the wonderful care I get from here. From time to time I just drop a note to the manager to encourage them in the wonderful work their doing. I’ve had four falls since I’ve been here and have been going through a very rough time these last few months but thanks to the wonderful workers you’ve supplied us with.
Here’s just a few things that come to mind as I find it hard to remember names, Julie, Janelle, Marilyn, Sandy, Sandra, Helen and Kerry.
I’ve been supported and encouraged to press on and not give up. Praise the lord. I’ll never do that. One of the workers, Kerry who lives at Toowoomba, who’s been left for over twelve months, every two months she sends me a big package of new reading material she gets from her church. I never asked for that, it was just an expression of her love.
I had another lovely thing happen to me on the 10th October. One of your lovely workers Janelle come in on the day shift and I asked her to see if they had a certain wet razor, as I’ve been trying over a fortnight to get one. I tried one of the black ones they gave me and having a tough beard it just ripped my chin to bits. Janelle, when she knocked off, went down to the shops and purchased me an 18 pack of the razors I needed. She came back and gave them to. I said how much do I owe you, she said, you don’t it’s a gift. It must have cost a lot for that 18 pack. I was blessed again by the wonderful workers you have. You might chance to give her an unseen pat on the back.
You are certainly blessed Maxine with these gifted workers. Being a minister Pastor of 32 yeas I get that love and compassion at work. That’s why I’m so happy here. It’s really home for me, because God has me here and I wouldn’t be in any other place. There’s something God wants me to share with you concerning the residents when they are dying. If you get some time in the near future to share this on Maxine.
Well I’ll close now, I thank God you’re God given for Yallambee – the person he’s chosen.
God bless you, Ken Fry
I was able to forward the photo onto extended family (all over Australia and overseas) for all to see both Lil and her visitors.
I received many appreciative messages back in return. It’s such a great way to keep these precious memories for all.
Keep the memories alive. Louise Porter
Mum has had to leave a familiar happy environment at home and the staff at Yallambee has made her transition easier. They have taken into account her individual needs, employing strategies to reduce her anxiety levels and encourage her to eat more.
I am so very impressed because Yallambee has a beautiful dog- clearly her arrival gives joy to the residents. 10 out of 10 for this initiative when so many places don’t allow pets (I dare say the lazy alternative.) Roses for the community with providing support to purchase a bus for outings.
Yallambee provides a warm safe caring environment.
Thank you for the friendship, the magnificent care and attention shown to my mum ‘Patrica’. You are very special to me. My mum loved you all. From Val, Trevor and family.
Sorry I have been slow at returning my mail. I don’t know how to thank you all for your love and caring of Frank during his stay with you. He still has little comments about staff from time to time saying how kind everyone was to him. He still has moments where things need to be fixed.
Love to all and a huge thank you, Frank and Barb Binnie
My wife and I would like to thank you all for the time and effort you put into looking after my brother David Finch. I believe that his last days were restful and he was at peace considering his condition.
We had only visited him there once and we found the staff thoughtful and considerate. David seemed to have settled in very well. We really appreciate your efforts and the work you all did with David and also every one lucky enough to be in your nursing home.
May God bless you all. Yours sincerely, Robin Finch
I am donating this bed to you with many thanks for the care that was given to my youngest brother David Finch for the short period of time that he was with you there.
He was as happy as it was possible for him to be in his state of health. When we would visit him he would tell us about the birds, wallaby’s, cows and the trucks along the back road. I think he really liked it there because he felt safe and being in the country – as we were brought up in the country.
So many thanks again. I do hope it is the type of bed that’s useful for you. It may need a cleaning of some sort. Also the folder is what we got with the bed. Yours sincerely, Frances Pokarier
Thank you for your care of Faith during her respite with you lovely folk. I so appreciate your care of her and apologise for her behaviour at times. This is a difficult time of her life.
Hope you enjoy the little treats just to say ‘thank you’. Very Sincerely, Marilyn Middleton